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Fastershire engineers overcome challenges to bring faster fibre broadband to Symonds Yat

19th December, 2014

Fastershire engineers had to overcome a series of unexpected challenges to bring faster fibre broadband to Symonds Yat after they found major blockages while they were trying to lay fibre optic cable under the A40. Our team of engineers worked with Herefordshire Council’s Highways Department and the Highways Agency to complete the necessary work, without having to close or dig up the A40.

Matt Lloyd, BT Programme Manager for Fastershire, said: “Deploying fibre in Herefordshire is a huge and often complex engineering operation. The unusual challenges we faced when trying to complete the upgrade of Symonds Yat is a good example of everyone’s commitment and determination to get the job done, while keeping disruption to local residents and motorists to an absolute minimum.

“Here we used new specialist techniques to reduce the amount of digging engineers had to do underneath the A40 before laying the fibre optic cable there.”

Ross-on-Wye and the surrounding rural areas were the first in Herefordshire to get upgraded through the Fastershire project. Other Herefordshire communities where faster fibre broadband is now live as a result of Fastershire include: Bartestree Cross, Burghill, Carey, Gorsley, Lea, Much Marcle and Upton Bishop, as well as parts of Hereford not already covered by any commercial upgrade.

Councillor Graham Powell, cabinet member at Herefordshire Council with responsibility for broadband said “Work in the county will continue as we strive to deliver fibre broadband across rural Herefordshire to all who need it. We remain committed to the delivery of a future proofed network for broadband that will meet the needs of generations to come. We are seeing more and more areas in Herefordshire being connected to the new network, and now have over 44,000 premises across the county with access to fibre broadband.”


Simultaneous use

With a slow internet connection you can have problems doing more than one thing at a time online. With faster broadband the whole family can be online doing homework, watching iPlayer, keeping in touch with friends on Skype or Facetime and doing the weekly shop all at the same time without any time delay or frozen screen.


Work from home

Working from home can now be as fast and effective as working from the office. This could save you time and money, as well as helping you to achieve a better work life balance. With faster broadband you could even consider setting up your own business from home as you would have the world class connectivity that could give you the edge.


Keep files in the cloud

Store photos, documents, music and videos online in the cloud rather than on the computer at home. Your files will be kept safe and you can access them anywhere. Fast upstream speeds mean backing up files is done in the blink of an eye.


Stream films & TV shows in seconds

With faster broadband you can download the latest blockbuster before the kettle has boiled or watch your favourite TV show online instantly.


Take an online learning course

With faster broadband you can study online with flexible hours and video tutorials that work immediately.


Maintain independence

New telecare services mean that people who are unwell, have a disability or older people can stay safe and independent at home.

Stream films & TV shows in seconds

Did you know that you can now access a whole host of council services and information online, such as reporting a pothole, paying your council tax, finding out when your rubbish or recycling will be collected and checking library opening times?

Visit: Do it online in Herefordshire Visit: Do it online in Gloucestershire

Home Stories

Pudleston in north Herefordshire is one of the communities that we be fibre enabled under phase 2 of the Fastershire rollout. Phase 2 will be delivered by Gigaclear and will provide a new full fibre network and access to speeds up to 1000mbps.

In these community diaries the residents of Pudleston will document their experiences throughout the deployment. 

To see if your property is included in phase 2 or if you can already access faster broadband, please use the address checker above.


Pudleston Community

In this piece, the community introduce their home, Pudleston, located in north Herefordshire and is one of the communities that we be fibre enabled under phase 2 of the Fastershire rollout delivered by Gigaclear.

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Internet Training

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Grant funding to help community organisations, groups and clubs in Herefordshire

Local community organisations, groups, clubs and other not-for-profit organisations in Herefordshire can apply for up to £2,500 funding to arrange internet support and training so that local people can make the most of the benefits of going online.

Click here for further information and an application form or email go-online@fastershire.com

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Free 'Introduction to the Internet' sessions for communities in Herefordshire

Do you know of a group or club in your community in Herefordshire who would like to find out more about using the internet and the benefits of going online? Fastershire can arrange for a tutor to bring laptops and tablets to the group’s usual meeting place, or another venue with internet access, to demonstrate how to send emails, search for information about the local area, or shop or pay bills online, and then support them to ‘have a go’ themselves. To find out more please email go-online@fastershire.com. These free sessions could lead to a longer course for those who are interested in developing their skills at going online.

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Online Training Resources

Learn My Way (www.learnmyway.com) is a website of free online courses for beginners, helping you to develop digital skills to make the most of the online world.  It's also got courses and resources to help you teach others basic computer skills - including a 'How to be a Digital Champion' course.  

We also have a whole host of training guides here that you can download for your own learning or to use when training someone else.

Computer Training in Herefordshire

There are many organisations across Herefordshire who regularly offer computer courses and support for beginners. Information about just some of the training currently offered available here.

If you would like to be contacted about beginners’ computer courses offered by organisations in Herefordshire please register here and we will send you details when they notify us that more have been arranged.

Details of beginners' computer courses offered by Adult Education in Gloucestershire are here.

Where to buy

Here's a list of home broadband providers who offer packages for homes connected by Fibre to the Cabinet (FTTC) or Fibre to the Premises (FTTP), with links to their web sites, so you can find out if they're up and running where you live.

Click here to view FTTP providers >

Fibre to the premises (FTTP) Providers

Fibre to the premises (FTTP) is one of the world's most cutting edge types of fibre broadband with blistering speeds of up to 330Mbps and 1000Mbps.

If you get enabled with FTTP, you can order it through one of the following Service Providers.

We'll update this page as more ISPs start to offer FTTP.

Fibre to the Cabinet (FTTC) Providers

Where to buy

Here's a list of home broadband providers who offer packages for homes connected by Fibre to the Cabinet (FTTC) or Fibre to the Premises (FTTP), with links to their web sites, so you can find out if they're up and running where you live.

Click here to view FTTP providers >

Gigaclear Providers

How to use a tablet (Ross-on-Wye)

23 Jan 2018
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Location: Ross-on-Wye Library, 7 Cantilupe Road, Ross-on-Wye HR9 7AN

Date: Tuesday 23rd January 2018

Time: 17:00-19:00

How to use a tablet 

Tablet devises allow you a simpler way to access the internet by using different application or 'apps'. 
This session will help teach you the basics of how to use a tablet, from; 
  • Learning how to send email 
  • Search for information 
  • Stay safe on the internet 
  • Learning about apps
  • Shop or pay bills online 
  • And how to connect to our library WiFi.
Bring your own device or we will have tablets available for the session. 
Places are free but booking is essential. Contact Ross-on-Wye Library on 01432 383280. 

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Ross-on-Wye Library, 7 Cantilupe Road, Ross-on-Wye HR9 7AN

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Faster broadband is being rolled out across Herefordshire and Gloucestershire between now but it is not possible to flick a switch to make every area go live on the same day and some areas will go live before this. Register your interest today and we will keep you in the loop about developments in your fibre broadband status.