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Faster City launches free WiFi network in Hereford City Centre

21st November, 2016

Visitors and businesses in Hereford will now be able benefit from free WiFi access across the city centre thanks to Faster City. The new network has been launched by Hereford City Life and is a joint partnership Fastershire broadband project, allowing shoppers and businesses access to the internet at no cost and without restrictions on time.

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Simultaneous use

With a slow internet connection you can have problems doing more than one thing at a time online. With faster broadband the whole family can be online doing homework, watching iPlayer, keeping in touch with friends on Skype or Facetime and doing the weekly shop all at the same time without any time delay or frozen screen.


Work from home

Working from home can now be as fast and effective as working from the office. This could save you time and money, as well as helping you to achieve a better work life balance. With faster broadband you could even consider setting up your own business from home as you would have the world class connectivity that could give you the edge.


Keep files in the cloud

Store photos, documents, music and videos online in the cloud rather than on the computer at home. Your files will be kept safe and you can access them anywhere. Fast upstream speeds mean backing up files is done in the blink of an eye.


Stream films & TV shows in seconds

With faster broadband you can download the latest blockbuster before the kettle has boiled or watch your favourite TV show online instantly.


Take an online learning course

With faster broadband you can study online with flexible hours and video tutorials that work immediately.


Maintain independence

New telecare services mean that people who are unwell, have a disability or older people can stay safe and independent at home.

Stream films & TV shows in seconds

Did you know that you can now access a whole host of council services and information online, such as reporting a pothole, paying your council tax, finding out when your rubbish or recycling will be collected and checking library opening times?

Visit: Do it online in Herefordshire Visit: Do it online in Gloucestershire

Streaming videos, gaming and running a business in Andoversford


Orhan and his family were counting the days until they could order fibre broadband and were one of the first in Andoversford to get connected. They’re over the moon with their new service which enables them to simultaneously stream videos, play on-line games and listen to music while Orhan, aside from his day job, runs his own business with an international team.

This all requires huge amounts of bandwidth and fibre has been a revelation to the digital life of the family of five. Orhan says “High speed broadband has been fantastic from a family entertainment perspective. We already had a relatively fast broadband service with download speeds of 7Mbps but downloading games used to take around 12 hours. Now we have download speeds of about 80Mbps and it only takes around 20 minutes to download games. Also, updates to games generally takes less than 10 minutes rather than 4 hours which means play isn’t interrupted like before.”

The Ertughrul family love outdoor activity but when relaxing at home Orhan and his wife like to catch up on the latest TV series. Since getting connected they’re able to watch their chosen film or series on demand while their children, aged 12, 9 and 7 years, can chose different kids films or play on the Nintendo WII all at the same time. Orhan comments “It simply wasn’t possible to stream video or have multiple on-line activity before. Now the only thing stopping the kids from being on-line all day is their parents!”

But it isn’t all play in the Ertughrul household….or is it? Outside of Orhan’s day job he runs a games company, Happy Otter Games, which is developing a new board game called ‘Creature College". Orhan is working with an international team - an artist in New York, designer in Argentina, animation studio in Montreal and a printer in China. He says “It’s just possible we could be more distributed but not without surgery. You need lots of artwork and media files when designing a board game. The 3D modelling from the studio in Montreal creates files up to 300Gbps. Image files are up to 20Mbps each so a package of these can get quite sizeable. This is a huge amount of data to download off a non-fibre broadband connection. “

“Before fibre, working with the team around the world was massively difficult. Now it’s very easy. I can do an hours work before I go to work! This is because I can download files fast enough to be able to do useful work in the morning. It makes a massive difference to my productively over the course of the week and I can work with people on different time zones. “

Orhan concludes “From a business perspective fibre has been hugely important to me. And for the UK, fibre is enabling a new way of working, creating a mind-set of global collaboration where ordinary people are becoming entrepreneurs. This is leading a generation of new profitability in society."

Orhan’s ‘Creature College’ game is due for launch in November 2015. If you want to track its progress check out www.happyottergames.com.

Internet Training

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Grant funding to help community organisations, groups and clubs in Herefordshire

Local community organisations, groups, clubs and other not-for-profit organisations in Herefordshire can apply for up to £2,500 funding to arrange internet support and training so that local people can make the most of the benefits of going online.

Click here for further information and an application form or email go-online@fastershire.com

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Free 'Introduction to the Internet' sessions for communities in Herefordshire

Do you know of a group or club in your community in Herefordshire who would like to find out more about using the internet and the benefits of going online? Fastershire can arrange for a tutor to bring laptops and tablets to the group’s usual meeting place, or another venue with internet access, to demonstrate how to send emails, search for information about the local area, or shop or pay bills online, and then support them to ‘have a go’ themselves. To find out more please email go-online@fastershire.com. These free sessions could lead to a longer course for those who are interested in developing their skills at going online.

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Online Training Resources

Learn My Way (www.learnmyway.com) is a website of free online courses for beginners, helping you to develop digital skills to make the most of the online world.  It's also got courses and resources to help you teach others basic computer skills - including a 'How to be a Digital Champion' course.  

We also have a whole host of training guides here that you can download for your own learning or to use when training someone else.

Computer Training in Herefordshire

There are many organisations across Herefordshire who regularly offer computer courses and support for beginners. Information about just some of the training currently offered available here.

If you would like to be contacted about beginners’ computer courses offered by organisations in Herefordshire please register here and we will send you details when they notify us that more have been arranged.

Details of beginners' computer courses offered by Adult Education in Gloucestershire are here.

Where to buy

Here's a list of home broadband providers who offer packages for homes connected by Fibre to the Cabinet (FTTC) or Fibre to the Premises (FTTP), with links to their web sites, so you can find out if they're up and running where you live.

Click here to view FTTP providers >

Fibre to the premises (FTTP) Providers

Fibre to the premises (FTTP) is one of the world's most cutting edge types of fibre broadband with blistering speeds of up to 330Mbps and 1000Mbps.

If you get enabled with FTTP, you can order it through one of the following Service Providers.

We'll update this page as more ISPs start to offer FTTP.

Fibre to the Cabinet (FTTC) Providers

Where to buy

Here's a list of home broadband providers who offer packages for homes connected by Fibre to the Cabinet (FTTC) or Fibre to the Premises (FTTP), with links to their web sites, so you can find out if they're up and running where you live.

Click here to view FTTP providers >

Gigaclear Providers

Faster Events

27 Mar 2018

Introduction to email (Ross On Wye Library)

Learn how to set-up an email account, send and receive emails and attachments. Laptops will be provided for the session


Location: Ross On Wye Library, 7 Cantilupe Road, Ross-on-Wye, HR9 7AN

Date: Tuesday 27th March 2018

Time: 17:00-19:00


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Faster broadband is being rolled out across Herefordshire and Gloucestershire between now but it is not possible to flick a switch to make every area go live on the same day and some areas will go live before this. Register your interest today and we will keep you in the loop about developments in your fibre broadband status.