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Stage 3 Gigaclear Build Update

17th October, 2018

Update on the stage 3 rollout contracts with Gigaclear to provide properties across rural parts of Herefordshire and Gloucestershire much needed access to faster broadband.

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Help to get online with Get Online Week!

9th October, 2018

The UK biggest digital inclusion campaign, Get Online Week, returns to Herefordshire this month. Get Online Week, running from 15th to 21st October, aims to help people get started using the internet and computers.

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Broadband boost for Herefordshire thanks to new approach

20th September, 2018

Some of the hardest to reach homes and businesses in Herefordshire are set to benefit from faster broadband thanks to an innovative new approach. Herefordshire Council’s broadband initiative, Fastershire has secured funding to provide superfast broadband access for some of the most remote properties in the county.

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Stage 4 Cluster Rollout Contracts Awarded

14th August, 2018

Some of the hardest to reach homes and businesses in Herefordshire and Gloucestershire are set to benefit from faster broadband as part of the Viable Clusters element of Stage 4 of the Fastershire Broadband Strategy.

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Simultaneous use

With a slow internet connection you can have problems doing more than one thing at a time online. With faster broadband the whole family can be online doing homework, watching iPlayer, keeping in touch with friends on Skype or Facetime and doing the weekly shop all at the same time without any time delay or frozen screen.


Work from home

Working from home can now be as fast and effective as working from the office. This could save you time and money, as well as helping you to achieve a better work life balance. With faster broadband you could even consider setting up your own business from home as you would have the world class connectivity that could give you the edge.


Keep files in the cloud

Store photos, documents, music and videos online in the cloud rather than on the computer at home. Your files will be kept safe and you can access them anywhere. Fast upstream speeds mean backing up files is done in the blink of an eye.


Stream films & TV shows in seconds

With faster broadband you can download the latest blockbuster before the kettle has boiled or watch your favourite TV show online instantly.


Take an online learning course

With faster broadband you can study online with flexible hours and video tutorials that work immediately.


Maintain independence

New telecare services mean that people who are unwell, have a disability or older people can stay safe and independent at home.

Stream films & TV shows in seconds

Did you know that you can now access a whole host of council services and information online, such as reporting a pothole, paying your council tax, finding out when your rubbish or recycling will be collected and checking library opening times?

Visit: Do it online in Herefordshire Visit: Do it online in Gloucestershire

Streaming videos, gaming and running a business in Andoversford


Orhan and his family were counting the days until they could order fibre broadband and were one of the first in Andoversford to get connected. They’re over the moon with their new service which enables them to simultaneously stream videos, play on-line games and listen to music while Orhan, aside from his day job, runs his own business with an international team.

This all requires huge amounts of bandwidth and fibre has been a revelation to the digital life of the family of five. Orhan says “High speed broadband has been fantastic from a family entertainment perspective. We already had a relatively fast broadband service with download speeds of 7Mbps but downloading games used to take around 12 hours. Now we have download speeds of about 80Mbps and it only takes around 20 minutes to download games. Also, updates to games generally takes less than 10 minutes rather than 4 hours which means play isn’t interrupted like before.”

The Ertughrul family love outdoor activity but when relaxing at home Orhan and his wife like to catch up on the latest TV series. Since getting connected they’re able to watch their chosen film or series on demand while their children, aged 12, 9 and 7 years, can chose different kids films or play on the Nintendo WII all at the same time. Orhan comments “It simply wasn’t possible to stream video or have multiple on-line activity before. Now the only thing stopping the kids from being on-line all day is their parents!”

But it isn’t all play in the Ertughrul household….or is it? Outside of Orhan’s day job he runs a games company, Happy Otter Games, which is developing a new board game called ‘Creature College". Orhan is working with an international team - an artist in New York, designer in Argentina, animation studio in Montreal and a printer in China. He says “It’s just possible we could be more distributed but not without surgery. You need lots of artwork and media files when designing a board game. The 3D modelling from the studio in Montreal creates files up to 300Gbps. Image files are up to 20Mbps each so a package of these can get quite sizeable. This is a huge amount of data to download off a non-fibre broadband connection. “

“Before fibre, working with the team around the world was massively difficult. Now it’s very easy. I can do an hours work before I go to work! This is because I can download files fast enough to be able to do useful work in the morning. It makes a massive difference to my productively over the course of the week and I can work with people on different time zones. “

Orhan concludes “From a business perspective fibre has been hugely important to me. And for the UK, fibre is enabling a new way of working, creating a mind-set of global collaboration where ordinary people are becoming entrepreneurs. This is leading a generation of new profitability in society."

Orhan’s ‘Creature College’ game is due for launch in November 2015. If you want to track its progress check out www.happyottergames.com.

Internet Training

Training pic

Grant funding to help community organisations, groups and clubs in Herefordshire

Local community organisations, groups, clubs and other not-for-profit organisations in Herefordshire can apply for up to £2,500 funding to arrange internet support and training so that local people can make the most of the benefits of going online.

Click here for further information and an application form or email go-online@fastershire.com

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Free 'Introduction to the Internet' sessions for communities in Herefordshire

Do you know of a group or club in your community in Herefordshire who would like to find out more about using the internet and the benefits of going online? Fastershire can arrange for a tutor to bring laptops and tablets to the group’s usual meeting place, or another venue with internet access, to demonstrate how to send emails, search for information about the local area, or shop or pay bills online, and then support them to ‘have a go’ themselves. To find out more please email go-online@fastershire.com. These free sessions could lead to a longer course for those who are interested in developing their skills at going online.

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Online Training Resources

Learn My Way (www.learnmyway.com) is a website of free online courses for beginners, helping you to develop digital skills to make the most of the online world.  It's also got courses and resources to help you inspire people in your community to use the internet and help them improve their digital skills - including a 'How to be a Digital Champion' course.  

We also have a whole host of training guides here that you can download for your own learning or to use when training someone else.

Computer Training in Herefordshire

There are many organisations across Herefordshire who regularly offer computer courses and support for beginners. Information about just some of the training offered is available here.

For details of the free monthly workshops at Libraries in Herefordshire visit our events page.    

Details of beginners' computer courses offered by Adult Education in Gloucestershire are here.  

If you would like to be notified about beginners’ computer courses offered by organisations in Herefordshire please register.  

Where to buy

Here's a list of home broadband providers who offer packages for homes connected by Fibre to the Cabinet (FTTC) or Fibre to the Premises (FTTP), with links to their web sites, so you can find out if they're up and running where you live.

Click here to view FTTP providers >

Fibre to the Cabinet (FTTC) Providers

Fibre to the premises (FTTP) Providers

Fibre to the premises (FTTP) is one of the world's most cutting edge types of fibre broadband with blistering speeds of up to 330Mbps and 1000Mbps.

If you get enabled with FTTP, you can order it through one of the following Service Providers.

We'll update this page as more ISPs start to offer FTTP.

Where to buy

Here's a list of home broadband providers who offer packages for homes connected by Fibre to the Cabinet (FTTC) or Fibre to the Premises (FTTP), with links to their web sites, so you can find out if they're up and running where you live.

Click here to view FTTP providers >

Gigaclear Providers

Faster Events

Sorry, no forthcoming events. Check back again soon.

FREE Beginners' Training

Get the most out of the internet with FREE training from Fastershire in Ross-on-Wye and Cinderford.

Booking is essential, please call 01432 260026.

No experience is necessary and equipment will be provided if required.  


The Larruperz Centre, Grammar School Close, HR9 7QD

How to use your tablet
Wednesday 6 June, 2pm-4pm

How to use the internet
Monday 11 June,10am-12pm

Introduction to email
Friday 22 June, 5pm-7pm


Belle Vue Centre, 6 Belle Vue Road, GL14 2AB

How to use the internet
Tuesday 5 June, 10am-12pm

Introduction to email
Wednesday 13 June, 2pm-4pm

How to use your tablet 
Monday 18 June, 5pm-7pm  

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How are we doing

96,516 Fast homes
and businesses
7,000 km of
fibre laid
99 exchange areas
now live
621 cabinets
now live

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Stay in the loop

Faster broadband is being rolled out across Herefordshire and Gloucestershire between now but it is not possible to flick a switch to make every area go live on the same day and some areas will go live before this. Register your interest today and we will keep you in the loop about developments in your fibre broadband status.