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Help to get online with Get Online Week!

8th October, 2019

Get Online Week, the UK biggest digital inclusion campaign returns to Herefordshire and Gloucestershire this month. 

Running from 14 to 20 October Get Online Week aims to help people get started using the internet and computers by offering free training.

Get Online Week in Herefordshire 

Herefordshire Libraries and the Fastershire broadband project are offering a series of free training for local people across the county. Workshops are taking place in Hereford, Ross-on-Wye, Leominster, Ledbury and Kington libraries on topics such as staying safe online, using smartphones and tablets and sending emails.
Councillor Trish Marsh, cabinet member for environment, economy and skills, responsible for the Fastershire project, said “We’re delighted to support Get Online Week again this year because it’s vital that people feel confident and safe to go online.”
"The internet offers so many benefits, particularly for rural communities, from keeping in contact with family and friends to paying bills online, and through Fastershire we’re ensuring more and more parts of the county can access faster broadband and develop the skills to use it.”

Get Online Week in Gloucestershire

The training is being run by Adult Education in Gloucestershire and Fastershire and is taking place at Coleford Library, Hesters Way Community Resource Centre and Hucclecote Library. The training will focus on essential skills like how to use a computer, the internet, email and how to access key services online.
Natasha Panchbhaya, Adult Education Delivery Manager at Adult Education in Gloucestershire, said, “Adult Education in Gloucestershire are delighted to be working in collaboration with Gloucestershire County Council’s Fastershire Project for Get Online Week 2019. 
We’re keen to support those individuals who maybe struggling with their digital skills. The courses are popular amongst those that are retired and they have found the skills useful to allow them to communicate with family and friends online and also support personal ventures.”
Councillor Patrick Molyneux, Cabinet Member for Economy, Education and Skills, said, “Gloucestershire County Council is committed to ensuring at that our homes and businesses can access faster broadband, but it is so important that no one feels left behind." 
"So much of modern life requires us to access the internet and through programmes like this, we’re working to ensure that everyone can benefit from faster broadband.”
For more information about training and support provided by Fastershire, please click here

Simultaneous use

With a slow internet connection you can have problems doing more than one thing at a time online. With faster broadband the whole family can be online doing homework, watching iPlayer, keeping in touch with friends on Skype or Facetime and doing the weekly shop all at the same time without any time delay or frozen screen.


Work from home

Working from home can now be as fast and effective as working from the office. This could save you time and money, as well as helping you to achieve a better work life balance. With faster broadband you could even consider setting up your own business from home as you would have the world class connectivity that could give you the edge.


Keep files in the cloud

Store photos, documents, music and videos online in the cloud rather than on the computer at home. Your files will be kept safe and you can access them anywhere. Fast upstream speeds mean backing up files is done in the blink of an eye.


Stream films & TV shows in seconds

With faster broadband you can download the latest blockbuster before the kettle has boiled or watch your favourite TV show online instantly.


Take an online learning course

With faster broadband you can study online with flexible hours and video tutorials that work immediately.


Maintain independence

New telecare services mean that people who are unwell, have a disability or older people can stay safe and independent at home.

Stream films & TV shows in seconds

Did you know that you can now access a whole host of council services and information online, such as reporting a pothole, paying your council tax, finding out when your rubbish or recycling will be collected and checking library opening times?

Visit: Do it online in Herefordshire Visit: Do it online in Gloucestershire

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Internet Training

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Free 'Introduction to the Internet' sessions for communities in Herefordshire

Do you know of a group or club in your community in Herefordshire who would like to find out more about using the internet and the benefits of going online? 

Fastershire can arrange for a tutor to bring laptops and tablets to the group’s usual meeting place, or another venue with internet access, to demonstrate how to send emails, search for information about the local area, or shop or pay bills online, and then support them to ‘have a go’ themselves. 

To find out more please email go-online@fastershire.com. These free sessions could lead to a longer course for those who are interested in developing their skills at going online.




Go-online@fastershire Grant funding to help community organisations, groups and clubs in Herefordshire

Local community organisations, groups, clubs and other not-for-profit organisations in Herefordshire can apply for up to £2,500 funding to arrange internet support and training so that local people can make the most of the benefits of going online.

Click here for further information and an application form or email go-online@fastershire.com




Online Training Resources

Learn My Way (www.learnmyway.com) is a website of free online courses for beginners, helping you to develop digital skills to make the most of the online world.  It's also got courses and resources to help you inspire people in your community to use the internet and help them improve their digital skills - including a 'How to be a Digital Champion' course.  

We also have a whole host of training guides here that you can download for your own learning or to use when training someone else.

Computer Training in Herefordshire

There are many organisations across Herefordshire who regularly offer computer courses and support for beginners. Information about just some of the training offered is available here.  Due to the Coronavirus pandemic, please contact the organiser for up-to-date information on whether they are open and offering training.

For details of the free monthly workshops at Libraries in Herefordshire visit our events page.  These aren't running currently due to the Coronavirus pandemic.  Please complete the form and we will contact you as soon as this changes. 

Details of beginners' computer courses offered by Adult Education in Gloucestershire are here.  Please contact them for up-to-date information on whether they are currently able to offer training. 

If you would like to be notified about beginners’ computer courses offered by organisations in Herefordshire please complete this form.  

Where to buy

Here's a list of home broadband providers who offer packages for homes connected by Fibre to the Cabinet (FTTC) or Fibre to the Premises (FTTP), with links to their web sites, so you can find out if they're up and running where you live.

Click here to view FTTP providers >

Fibre to the Cabinet (FTTC) Providers

Fibre to the premises (FTTP) Providers

Fibre to the premises (FTTP) is one of the world's most cutting edge types of fibre broadband with blistering speeds of up to 330Mbps and 1000Mbps.

If you get enabled with FTTP, you can order it through one of the following Service Providers.

We'll update this page as more ISPs start to offer FTTP.

Where to buy

Here's a list of home broadband providers who offer packages for homes connected to Gigaclear's ultrafast broadband network, with links to their web sites, so you can find out if they're up and running where you live.

Gigaclear Providers

Introduction to the internet (Kington Library)

16 Oct 2018
Event pic

Location: Kington Library, 64 Bridge Street, Kington, HR5 3DJ

Date: Tuesday 16th October 2018

Time: 10:00-12:00

Introduction to the internet - Get Online Week 2018

As part of national Get Online Week 2018, Fastershire is providing a free introduction to the internet training session. Learn how to search the internet safely and effectively. Our tutor will also take you through accessing our services online. 

Laptops will be provided for the session.

Places are free but booking is essential.  Book at Kington Library, or phone 01432 260600.


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Kington Library, 64 Bridge Street, Kington, HR5 3DJ

FREE Beginners' Training

Get the most out of the internet with FREE training from Fastershire in Ross-on-Wye and Cinderford.

Booking is essential, please call 01432 260026.

No experience is necessary and equipment will be provided if required.  


The Larruperz Centre, Grammar School Close, HR9 7QD

How to use your tablet
Wednesday 6 June, 2pm-4pm

How to use the internet
Monday 11 June,10am-12pm

Introduction to email
Friday 22 June, 5pm-7pm


Belle Vue Centre, 6 Belle Vue Road, GL14 2AB

How to use the internet
Tuesday 5 June, 10am-12pm

Introduction to email
Wednesday 13 June, 2pm-4pm

How to use your tablet 
Monday 18 June, 5pm-7pm  

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