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Free IT training extended to help more people get online in Gloucestershire

12th February, 2020

A series of free IT courses for beginners has been launched at new locations in Gloucestershire. 

The training is run in partnership with Gloucestershire County Council’s Fastershire project and Adult Education in Gloucestershire and will now being offered at Prestbury, Chipping Campde, Newent and Nailsworth Library. 
The aim is to help reduce digital exclusion and ensure that more people have the confidence to use the internet.
Natasha Panchbhaya, Adult Education Delivery Manager, said, “The joint work between Adult Education in Gloucestershire and the Fastershire project has been a great success and in the last few months alone we have supported over 100 learners to gain new skills and learn about online safety, which seems to be a key development area for a lot of our learners”
Fastershire is a partnership between Gloucestershire County Council and Herefordshire Council to bring faster broadband to the two counties.
Councillor Patrick Molyneux, Cabinet Member for Economy, Education and Skills, said, “We’ve been delighted by the success of these courses so it made sense to offer this programme in more areas. We often hear how keen some people are to be able Skype or FaceTime with family or benefit from what the internet has to offer but say how they feel nervous or intimated. It’s amazing how quickly that can change after just a little bit of support and training."
Over 95% of Gloucestershire homes and businesses can access superfast broadband and speeds of 30mpbs or above and is set to increase to over 97% by 2022.
To book a place, or for more information, please contact Adult Education in Gloucestershire on 0800 542 1655 or click here.

Simultaneous use

With a slow internet connection you can have problems doing more than one thing at a time online. With faster broadband the whole family can be online doing homework, watching iPlayer, keeping in touch with friends on Skype or Facetime and doing the weekly shop all at the same time without any time delay or frozen screen.


Work from home

Working from home can now be as fast and effective as working from the office. This could save you time and money, as well as helping you to achieve a better work life balance. With faster broadband you could even consider setting up your own business from home as you would have the world class connectivity that could give you the edge.


Keep files in the cloud

Store photos, documents, music and videos online in the cloud rather than on the computer at home. Your files will be kept safe and you can access them anywhere. Fast upstream speeds mean backing up files is done in the blink of an eye.


Stream films & TV shows in seconds

With faster broadband you can download the latest blockbuster before the kettle has boiled or watch your favourite TV show online instantly.


Take an online learning course

With faster broadband you can study online with flexible hours and video tutorials that work immediately.


Maintain independence

New telecare services mean that people who are unwell, have a disability or older people can stay safe and independent at home.

Stream films & TV shows in seconds

Did you know that you can now access a whole host of council services and information online, such as reporting a pothole, paying your council tax, finding out when your rubbish or recycling will be collected and checking library opening times?

Visit: Do it online in Herefordshire Visit: Do it online in Gloucestershire

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Internet Training

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Free 'Introduction to the Internet' sessions for communities in Herefordshire

Do you know of a group or club in your community in Herefordshire who would like to find out more about using the internet and the benefits of going online? 

Fastershire can arrange for a tutor to bring laptops and tablets to the group’s usual meeting place, or another venue with internet access, to demonstrate how to send emails, search for information about the local area, or shop or pay bills online, and then support them to ‘have a go’ themselves. 

To find out more please email go-online@fastershire.com. These free sessions could lead to a longer course for those who are interested in developing their skills at going online.




Go-online@fastershire Grant funding to help community organisations, groups and clubs in Herefordshire

Local community organisations, groups, clubs and other not-for-profit organisations in Herefordshire can apply for up to £2,500 funding to arrange internet support and training so that local people can make the most of the benefits of going online.

Click here for further information and an application form or email go-online@fastershire.com




Online Training Resources

Learn My Way (www.learnmyway.com) is a website of free online courses for beginners, helping you to develop digital skills to make the most of the online world.  It's also got courses and resources to help you inspire people in your community to use the internet and help them improve their digital skills - including a 'How to be a Digital Champion' course.  

We also have a whole host of training guides here that you can download for your own learning or to use when training someone else.

Computer Training in Herefordshire

There are many organisations across Herefordshire who regularly offer computer courses and support for beginners. Information about just some of the training offered is available here.  Due to the Coronavirus pandemic, please contact the organiser for up-to-date information on whether they are open and offering training.

For details of the free monthly workshops at Libraries in Herefordshire visit our events page.  These aren't running currently due to the Coronavirus pandemic.  Please complete the form and we will contact you as soon as this changes. 

Details of beginners' computer courses offered by Adult Education in Gloucestershire are here.  Please contact them for up-to-date information on whether they are currently able to offer training. 

If you would like to be notified about beginners’ computer courses offered by organisations in Herefordshire please complete this form.  

Where to buy

Here's a list of home broadband providers who offer packages for homes connected by Fibre to the Cabinet (FTTC) or Fibre to the Premises (FTTP), with links to their web sites, so you can find out if they're up and running where you live.

Click here to view FTTP providers >

Fibre to the Cabinet (FTTC) Providers

Fibre to the premises (FTTP) Providers

Fibre to the premises (FTTP) is one of the world's most cutting edge types of fibre broadband with blistering speeds of up to 330Mbps and 1000Mbps.

If you get enabled with FTTP, you can order it through one of the following Service Providers.

We'll update this page as more ISPs start to offer FTTP.

Where to buy

Here's a list of home broadband providers who offer packages for homes connected to Gigaclear's ultrafast broadband network, with links to their web sites, so you can find out if they're up and running where you live.

Gigaclear Providers

Digital VAT (Herefordshire) - Faster Farmers

11 Sep 2018
Event pic

Location: Alexandra Park, Court-Y-Park, Pixley, Ledbury, HR8 2RW

Date: Tuesday 11th September 2018

Time: 18:30-21:30

The UK government’s Making Tax Digital (MTD) vision intends to make the UK’s tax system the most digitally-advanced in the world.

Businesses with turnover above the VAT threshold will have to keep digital records for VAT purposes from 2019. 

Fastershire along with the Herefordshire Rural Hub  are partnering to provide free Digital VAT workshops for farming and rural businesses but also any VAT registered SMEs based in Gloucestershire and Herefordshire.

The programme will cover:

  • Making VAT Digital - an explanation of the requirements
  • Getting ready - Profile some of the accounts software choices
  • Short presentations will be given by software providers and accountants, including Farmplan, Landmark, Sum-It, Xero. 

Light refreshments will be provided and after the presentations, there will be an opportunity to speak to the stand holders about their products and services.

This event is FREE to attend, but please book your place in advance with Herefordshire Rural Hub, email, bookings@herefordshireruralhub.co.uk or call  01432 353465.

View on Google Maps


Alexandra Park, Court-Y-Park, Pixley, Ledbury, HR8 2RW

FREE Beginners' Training

Get the most out of the internet with FREE training from Fastershire in Ross-on-Wye and Cinderford.

Booking is essential, please call 01432 260026.

No experience is necessary and equipment will be provided if required.  


The Larruperz Centre, Grammar School Close, HR9 7QD

How to use your tablet
Wednesday 6 June, 2pm-4pm

How to use the internet
Monday 11 June,10am-12pm

Introduction to email
Friday 22 June, 5pm-7pm


Belle Vue Centre, 6 Belle Vue Road, GL14 2AB

How to use the internet
Tuesday 5 June, 10am-12pm

Introduction to email
Wednesday 13 June, 2pm-4pm

How to use your tablet 
Monday 18 June, 5pm-7pm  

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Faster broadband is being rolled out across Herefordshire and Gloucestershire between now but it is not possible to flick a switch to make every area go live on the same day and some areas will go live before this. Register your interest today and we'll let you know when you can order.