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Herefordshire Council Secure European funding to take a lead in helping local businesses grow

8th July, 2013

Herefordshire Council is leading a European project, which has secured £1.3m of INTERREG IVB North West Europe (NWE) funding, to deliver a full package of advice, mentoring, and support to help businesses in the county fully exploit the potential of faster broadband.

The project, called CREATE, is being led by Herefordshire Council with partners from the European Regions Network for the Application of Communications Technology, VOKA the West Flanders Chamber of Commerce from Belgium, Nievre Numerique in France, Scottish Enterprise and Mid-West Ireland, and is focused on helping small to medium enterprises (SMEs) in rural areas make sense of their broadband needs and assist them to exploit the opportunities that faster broadband offers.

The county is already bringing faster broadband to rural areas through its Fastershire Broadband Project, by building a new world class broadband network which will deliver faster broadband to over 45,000 homes and businesses in the county by the end of 2016.

Angela Fitch, Development Manager for Federation of Small Businesses Shropshire, Herefordshire & Worcestershire, said: "We are delighted Herefordshire Council have secured this European funding through INTERREG IVB NWE. It will enable businesses in Herefordshire not only to get access to the tools and support they need to compete locally and nationally, but it will also enable them to work with businesses across Europe to share best practice and learning."

Councillor Graham Powell, Herefordshire Council cabinet champion for broadband, said: "The investment that this county has made in broadband infrastructure is estimated will boost the local economy by almost £15m a year. With this European funding through INTERREG IVB NWE we can ensure businesses receive the support and advice they need to compete in a global market, and realise the benefits of faster broadband."

Support and advice through the CREATE project will be free to SMEs in Herefordshire and will include:

  • Specialist support through business advisors
  • Access to e-guides providing ideas on how to use broadband effectively
  • Access to virtual cloud clusters enabling businesses to collaborate with others regardless of their location.
  • Access to specialist experts to help businesses up-skill, network and collaborate to develop new products and markets.

The international launch for the CREATE project will be held in September 2013 in Herefordshire.


Simultaneous use

With a slow internet connection you can have problems doing more than one thing at a time online. With faster broadband the whole family can be online doing homework, watching iPlayer, keeping in touch with friends on Skype or Facetime and doing the weekly shop all at the same time without any time delay or frozen screen.


Work from home

Working from home can now be as fast and effective as working from the office. This could save you time and money, as well as helping you to achieve a better work life balance. With faster broadband you could even consider setting up your own business from home as you would have the world class connectivity that could give you the edge.


Keep files in the cloud

Store photos, documents, music and videos online in the cloud rather than on the computer at home. Your files will be kept safe and you can access them anywhere. Fast upstream speeds mean backing up files is done in the blink of an eye.


Stream films & TV shows in seconds

With faster broadband you can download the latest blockbuster before the kettle has boiled or watch your favourite TV show online instantly.


Take an online learning course

With faster broadband you can study online with flexible hours and video tutorials that work immediately.


Maintain independence

New telecare services mean that people who are unwell, have a disability or older people can stay safe and independent at home.

Stream films & TV shows in seconds

Did you know that you can now access a whole host of council services and information online, such as reporting a pothole, paying your council tax, finding out when your rubbish or recycling will be collected and checking library opening times?

Visit: Do it online in Herefordshire Visit: Do it online in Gloucestershire

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Internet Training

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Free 'Introduction to the Internet' sessions for communities in Herefordshire

Do you know of a group or club in your community in Herefordshire who would like to find out more about using the internet and the benefits of going online? 

Fastershire can arrange for a tutor to bring laptops and tablets to the group’s usual meeting place, or another venue with internet access, to demonstrate how to send emails, search for information about the local area, or shop or pay bills online, and then support them to ‘have a go’ themselves. 

To find out more please email go-online@fastershire.com. These free sessions could lead to a longer course for those who are interested in developing their skills at going online.




Go-online@fastershire Grant funding to help community organisations, groups and clubs in Herefordshire

Local community organisations, groups, clubs and other not-for-profit organisations in Herefordshire can apply for up to £2,500 funding to arrange internet support and training so that local people can make the most of the benefits of going online.

Click here for further information and an application form or email go-online@fastershire.com




Online Training Resources

Learn My Way (www.learnmyway.com) is a website of free online courses for beginners, helping you to develop digital skills to make the most of the online world.  It's also got courses and resources to help you inspire people in your community to use the internet and help them improve their digital skills - including a 'How to be a Digital Champion' course.  

We also have a whole host of training guides here that you can download for your own learning or to use when training someone else.

Computer Training in Herefordshire

There are many organisations across Herefordshire who regularly offer computer courses and support for beginners. Information about just some of the training offered is available here.  Due to the Coronavirus pandemic, please contact the organiser for up-to-date information on whether they are open and offering training.

For details of the free monthly workshops at Libraries in Herefordshire visit our events page.  These aren't running currently due to the Coronavirus pandemic.  Please complete the form and we will contact you as soon as this changes. 

Details of beginners' computer courses offered by Adult Education in Gloucestershire are here.  Please contact them for up-to-date information on whether they are currently able to offer training. 

If you would like to be notified about beginners’ computer courses offered by organisations in Herefordshire please complete this form.  

Where to buy

Here's a list of home broadband providers who offer packages for homes connected by Fibre to the Cabinet (FTTC) or Fibre to the Premises (FTTP), with links to their web sites, so you can find out if they're up and running where you live.

Click here to view FTTP providers >

Fibre to the Cabinet (FTTC) Providers

Fibre to the premises (FTTP) Providers

Fibre to the premises (FTTP) is one of the world's most cutting edge types of fibre broadband with blistering speeds of up to 330Mbps and 1000Mbps.

If you get enabled with FTTP, you can order it through one of the following Service Providers.

We'll update this page as more ISPs start to offer FTTP.

Where to buy

Here's a list of home broadband providers who offer packages for homes connected to Gigaclear's ultrafast broadband network, with links to their web sites, so you can find out if they're up and running where you live.

Gigaclear Providers

FasterFamers, Basic Computer Housekeeping (Gloucestershire)

30 Nov 2017
Event pic

Location: Tewkesbury Basepoint Centre, Oakfield Close, Tewkesbury Business Park, Tewkesbury, Gloucestershire, GL20 8SD

Date: Thursday 30th November 2017

Time: 09:30-12:30

Basic Computer Housekeeping - Including File Management & Online Security

Thursday, 30 November, either 9.30am-12.30pm or 1.30pm-4.30pm 

Herefordshire Rural Hub and FasterFamers are offering this FREE training for farming businesses in Herefordshire and Gloucestershire.     

Brief overview of course content:
  • Computer filing system
  • Online storage options
  • System security: Antivirus/firewalls
  • Cleaning up your computer
  • Cookies – what are they?
  • System updates
Please bring your own laptop or if you do not have a laptop and need to borrow one for the course, please let us know when you book your place.
When booking please indicate whether you would like to come to the session in the morning (9.30-12.30) or the session in the afternoon (1.30-4.30)
To book your place please contact, Herefordshire Rural Hub, tel: 01432 353465 or email: bookings@herefordshireruralhub.co.uk.

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Tewkesbury Basepoint Centre, Oakfield Close, Tewkesbury Business Park, Tewkesbury, Gloucestershire, GL20 8SD

FREE Beginners' Training

Get the most out of the internet with FREE training from Fastershire in Ross-on-Wye and Cinderford.

Booking is essential, please call 01432 260026.

No experience is necessary and equipment will be provided if required.  


The Larruperz Centre, Grammar School Close, HR9 7QD

How to use your tablet
Wednesday 6 June, 2pm-4pm

How to use the internet
Monday 11 June,10am-12pm

Introduction to email
Friday 22 June, 5pm-7pm


Belle Vue Centre, 6 Belle Vue Road, GL14 2AB

How to use the internet
Tuesday 5 June, 10am-12pm

Introduction to email
Wednesday 13 June, 2pm-4pm

How to use your tablet 
Monday 18 June, 5pm-7pm  

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Faster broadband is being rolled out across Herefordshire and Gloucestershire between now but it is not possible to flick a switch to make every area go live on the same day and some areas will go live before this. Register your interest today and we'll let you know when you can order.