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Engineers go the distance to bring the benefits of fibre broadband to Bromyard

14th August, 2015

Engineers working to deliver faster fibre broadband across Herefordshire have overcome technical challenges to enable around 1,850 homes and businesses in Bromyard to benefit from the ambitious Fastershire programme.

A new connection to the main telephone network running from Hereford to Bromyard - a total distance of 15 miles - had to be installed to make fibre available to homes and businesses in Bromyard. Work to bring fibre broadband to this area was very complex because engineers from Openreach – BT’s local network business - had to lay the fibre cable across areas where national carriers of gas and electricity have their main networks, with high pressure gas mains and high voltage power cables buried deep underground.

When added to BT’s commercial roll-out of fibre broadband in Herefordshire, the Fastershire programme takes coverage to more than 50 percent of the county and is on track to make fibre broadband available to around 90 per cent of Herefordshire homes and businesses by the end of 2016.

Bill Wiggin MP said: “I am delighted that residents and business in Bromyard will now be able to access superfast fibre broadband. Tackling and improving broadband speeds was a key priority for me during the election campaign and is vitally important to our local economy in Herefordshire. The arrival of fibre broadband in Bromyard coincides with the Government’s national Broadband Delivery UK programme passing three million premises with the new fibre network. This underlines the Government's commitment to ensuring that UK businesses can compete in an increasingly global economy. I am looking forward to seeing more communities in North Herefordshire connected to superfast fibre broadband over the coming months.

Councillor Graham Powell, Cabinet Member at Herefordshire Council responsible for broadband, said “Though we have reached the 50 per cent marker we obviously still have a way to go. Some people and areas will be disappointed that fibre has not got to them yet, but we are looking to the long term where faster broadband meets the needs of residents and enables companies to grow in a world so dependent of on-line interaction.”

Penny Gilbert, owner of Gilberts Equestrian and Country in Bromyard, welcomed the news. She said: “We’ve recently launched our online shop and new website so we’re looking forward to having fibre broadband installed as it will make updates to the website so much quicker. Having an online shop will really help us to grow the business. My daughter also runs her own business training and selling events ponies. She’s often at the shop and will be loading up videos and pictures to her facebook page whilst she’s here. Soon we’ll be able to all be online at the same time without slowing up anyone else wanting to access the internet too!”

Bill Murphy, BT’s managing director for next generation access, said: “BT’s multi billion pound investment in superfast broadband through partnerships and its own commercial programme has already made fibre broadband available to more than 50,000 households and businesses in Herefordshire – and the number continues to grow. Our Openreach engineers are bringing superfast broadband to some of the most rural areas of England. Bromyard was a real challenge to reach as we had to navigate an area peppered with multiple national utility networks in order to lay 15 miles of new fibre cabling. We are working hard to roll-out superfast broadband to homes and businesses across the rest of the county as quickly as possible.”



Simultaneous use

With a slow internet connection you can have problems doing more than one thing at a time online. With faster broadband the whole family can be online doing homework, watching iPlayer, keeping in touch with friends on Skype or Facetime and doing the weekly shop all at the same time without any time delay or frozen screen.


Work from home

Working from home can now be as fast and effective as working from the office. This could save you time and money, as well as helping you to achieve a better work life balance. With faster broadband you could even consider setting up your own business from home as you would have the world class connectivity that could give you the edge.


Keep files in the cloud

Store photos, documents, music and videos online in the cloud rather than on the computer at home. Your files will be kept safe and you can access them anywhere. Fast upstream speeds mean backing up files is done in the blink of an eye.


Stream films & TV shows in seconds

With faster broadband you can download the latest blockbuster before the kettle has boiled or watch your favourite TV show online instantly.


Take an online learning course

With faster broadband you can study online with flexible hours and video tutorials that work immediately.


Maintain independence

New telecare services mean that people who are unwell, have a disability or older people can stay safe and independent at home.

Stream films & TV shows in seconds

Did you know that you can now access a whole host of council services and information online, such as reporting a pothole, paying your council tax, finding out when your rubbish or recycling will be collected and checking library opening times?

Visit: Do it online in Herefordshire Visit: Do it online in Gloucestershire

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Internet Training

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Free 'Introduction to the Internet' sessions for communities in Herefordshire

Do you know of a group or club in your community in Herefordshire who would like to find out more about using the internet and the benefits of going online? 

Fastershire can arrange for a tutor to bring laptops and tablets to the group’s usual meeting place, or another venue with internet access, to demonstrate how to send emails, search for information about the local area, or shop or pay bills online, and then support them to ‘have a go’ themselves. 

To find out more please email go-online@fastershire.com. These free sessions could lead to a longer course for those who are interested in developing their skills at going online.




Go-online@fastershire Grant funding to help community organisations, groups and clubs in Herefordshire

Local community organisations, groups, clubs and other not-for-profit organisations in Herefordshire can apply for up to £2,500 funding to arrange internet support and training so that local people can make the most of the benefits of going online.

Click here for further information and an application form or email go-online@fastershire.com




Online Training Resources

Learn My Way (www.learnmyway.com) is a website of free online courses for beginners, helping you to develop digital skills to make the most of the online world.  It's also got courses and resources to help you inspire people in your community to use the internet and help them improve their digital skills - including a 'How to be a Digital Champion' course.  

We also have a whole host of training guides here that you can download for your own learning or to use when training someone else.

Computer Training in Herefordshire

There are many organisations across Herefordshire who regularly offer computer courses and support for beginners. Information about just some of the training offered is available here.  Due to the Coronavirus pandemic, please contact the organiser for up-to-date information on whether they are open and offering training.

For details of the free monthly workshops at Libraries in Herefordshire visit our events page.  These aren't running currently due to the Coronavirus pandemic.  Please complete the form and we will contact you as soon as this changes. 

Details of beginners' computer courses offered by Adult Education in Gloucestershire are here.  Please contact them for up-to-date information on whether they are currently able to offer training. 

If you would like to be notified about beginners’ computer courses offered by organisations in Herefordshire please complete this form.  

Where to buy

Here's a list of home broadband providers who offer packages for homes connected by Fibre to the Cabinet (FTTC) or Fibre to the Premises (FTTP), with links to their web sites, so you can find out if they're up and running where you live.

Click here to view FTTP providers >

Fibre to the Cabinet (FTTC) Providers

Fibre to the premises (FTTP) Providers

Fibre to the premises (FTTP) is one of the world's most cutting edge types of fibre broadband with blistering speeds of up to 330Mbps and 1000Mbps.

If you get enabled with FTTP, you can order it through one of the following Service Providers.

We'll update this page as more ISPs start to offer FTTP.

Where to buy

Here's a list of home broadband providers who offer packages for homes connected to Gigaclear's ultrafast broadband network, with links to their web sites, so you can find out if they're up and running where you live.

Gigaclear Providers

How to use a smartphone (Ledbury Library)

20 Feb 2018
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Location: Ledbury Library, The Master's House, Bye Street, Ledbury HR8 1EA

Date: Tuesday 20th February 2018

Time: 16:00-18:00

How to use a smartphone

Smartphones allow you a simpler way to access the internet by using different application or 'apps'. 
This session will help teach you the basics of how to use a smartphone, from; 
  • Learning how to send email 
  • Search for information 
  • Stay safe on the internet 
  • Learning about apps
  • And how to connect to our library WiFi.
Bring your own device or we will have smartphones available for the session. 
 Places are free but booking is essential.  Contact Ledbury Library on 01432 383499 to book your place.

View on Google Maps


Ledbury Library, The Master's House, Bye Street, Ledbury HR8 1EA

FREE Beginners' Training

Get the most out of the internet with FREE training from Fastershire in Ross-on-Wye and Cinderford.

Booking is essential, please call 01432 260026.

No experience is necessary and equipment will be provided if required.  


The Larruperz Centre, Grammar School Close, HR9 7QD

How to use your tablet
Wednesday 6 June, 2pm-4pm

How to use the internet
Monday 11 June,10am-12pm

Introduction to email
Friday 22 June, 5pm-7pm


Belle Vue Centre, 6 Belle Vue Road, GL14 2AB

How to use the internet
Tuesday 5 June, 10am-12pm

Introduction to email
Wednesday 13 June, 2pm-4pm

How to use your tablet 
Monday 18 June, 5pm-7pm  

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Faster broadband is being rolled out across Herefordshire and Gloucestershire between now but it is not possible to flick a switch to make every area go live on the same day and some areas will go live before this. Register your interest today and we'll let you know when you can order.