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Students provide free IT training for new users thanks to Fastershire

31st May, 2016

Students at The Royal National College for the Blind (RNC) have been providing free internet and IT training to people who are unfamiliar with computers thanks to funding from the Fastershire broadband project.

The Go-online grant is part of a Fastershire initiative to give people in Herefordshire the opportunity to gain experience of using the internet and helped the college to provide a regular Tech Novice Café for people from the community.

Teresa Allen, teacher in charge of IT skills and development at RNC explains, “A key aspect of our work is to prepare students for employment and the Tech Novice Café has allowed us to introduce them to a real work experience.”

“The pupils applied for posts in the café where they would offer front line IT support and training. People attending the café received one-to-one support, some brought their devices with them and others learnt about new technologies.”

Student Kieran Little said, “Being able to help clients has been very beneficial. It's a great sense of achievement to teach someone a new skill and pass on the knowledge that you have worked so hard to gain.”

“I see this as a great opportunity. It has given me confidence to teach people about what technology is out there, but it is also a great experience of what a job may hold in the future.

The Fastershire broadband project is rolling out fibre broadband across the county and the first phase is aiming to deliver around 90% fibre coverage across Herefordshire by the end of 2016.

Councillor Graham Powell, the lead cabinet member for broadband, explained, “The Fastershire broadband project is more than just the delivery of a superfast broadband network. The project includes a series of initiatives to enable as many residents as possible to use broadband with confidence.”

“We want to increase skill levels and open up the internet to a wider audience enabling them to take advantage of the digital opportunities. Local community groups, clubs and other not-for-profit organisations in Herefordshire can apply for funding to arrange internet support and training.”

“RNC’s Tech Novice Café is a wonderful example of a project which many people are benefitting from and we hope more groups will come forward to provide similar activities and support within their own communities.”

For more information IT training and support email Go-online@fastershire.com.


Simultaneous use

With a slow internet connection you can have problems doing more than one thing at a time online. With faster broadband the whole family can be online doing homework, watching iPlayer, keeping in touch with friends on Skype or Facetime and doing the weekly shop all at the same time without any time delay or frozen screen.


Work from home

Working from home can now be as fast and effective as working from the office. This could save you time and money, as well as helping you to achieve a better work life balance. With faster broadband you could even consider setting up your own business from home as you would have the world class connectivity that could give you the edge.


Keep files in the cloud

Store photos, documents, music and videos online in the cloud rather than on the computer at home. Your files will be kept safe and you can access them anywhere. Fast upstream speeds mean backing up files is done in the blink of an eye.


Stream films & TV shows in seconds

With faster broadband you can download the latest blockbuster before the kettle has boiled or watch your favourite TV show online instantly.


Take an online learning course

With faster broadband you can study online with flexible hours and video tutorials that work immediately.


Maintain independence

New telecare services mean that people who are unwell, have a disability or older people can stay safe and independent at home.

Stream films & TV shows in seconds

Did you know that you can now access a whole host of council services and information online, such as reporting a pothole, paying your council tax, finding out when your rubbish or recycling will be collected and checking library opening times?

Visit: Do it online in Herefordshire Visit: Do it online in Gloucestershire

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Internet Training

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Free 'Introduction to the Internet' sessions for communities in Herefordshire

Do you know of a group or club in your community in Herefordshire who would like to find out more about using the internet and the benefits of going online? 

Fastershire can arrange for a tutor to bring laptops and tablets to the group’s usual meeting place, or another venue with internet access, to demonstrate how to send emails, search for information about the local area, or shop or pay bills online, and then support them to ‘have a go’ themselves. 

To find out more please email go-online@fastershire.com. These free sessions could lead to a longer course for those who are interested in developing their skills at going online.




Go-online@fastershire Grant funding to help community organisations, groups and clubs in Herefordshire

Local community organisations, groups, clubs and other not-for-profit organisations in Herefordshire can apply for up to £2,500 funding to arrange internet support and training so that local people can make the most of the benefits of going online.

Click here for further information and an application form or email go-online@fastershire.com




Online Training Resources

Learn My Way (www.learnmyway.com) is a website of free online courses for beginners, helping you to develop digital skills to make the most of the online world.  It's also got courses and resources to help you inspire people in your community to use the internet and help them improve their digital skills - including a 'How to be a Digital Champion' course.  

We also have a whole host of training guides here that you can download for your own learning or to use when training someone else.

Computer Training in Herefordshire

There are many organisations across Herefordshire who regularly offer computer courses and support for beginners. Information about just some of the training offered is available here.  Due to the Coronavirus pandemic, please contact the organiser for up-to-date information on whether they are open and offering training.

For details of the free monthly workshops at Libraries in Herefordshire visit our events page.  These aren't running currently due to the Coronavirus pandemic.  Please complete the form and we will contact you as soon as this changes. 

Details of beginners' computer courses offered by Adult Education in Gloucestershire are here.  Please contact them for up-to-date information on whether they are currently able to offer training. 

If you would like to be notified about beginners’ computer courses offered by organisations in Herefordshire please complete this form.  

Where to buy

Here's a list of home broadband providers who offer packages for homes connected by Fibre to the Cabinet (FTTC) or Fibre to the Premises (FTTP), with links to their web sites, so you can find out if they're up and running where you live.

Click here to view FTTP providers >

Fibre to the Cabinet (FTTC) Providers

Fibre to the premises (FTTP) Providers

Fibre to the premises (FTTP) is one of the world's most cutting edge types of fibre broadband with blistering speeds of up to 330Mbps and 1000Mbps.

If you get enabled with FTTP, you can order it through one of the following Service Providers.

We'll update this page as more ISPs start to offer FTTP.

Where to buy

Here's a list of home broadband providers who offer packages for homes connected to Gigaclear's ultrafast broadband network, with links to their web sites, so you can find out if they're up and running where you live.

Gigaclear Providers

Introduction to email (Ledbury Library)

13 Mar 2018
Event pic

Location: Ledbury Library, The Master's House, Bye Street, Ledbury, HR8 1EA

Date: Tuesday 13th March 2018

Time: 16:00-18:00

Introduction to Email

Learn how to set-up an email account, send and receive emails and attachments. 

Laptops will be provided for the session.

Places are free but booking is essential, please contact Ledbury Library on 01432 383499 to book your place.

View on Google Maps


Ledbury Library, The Master's House, Bye Street, Ledbury, HR8 1EA

FREE Beginners' Training

Get the most out of the internet with FREE training from Fastershire in Ross-on-Wye and Cinderford.

Booking is essential, please call 01432 260026.

No experience is necessary and equipment will be provided if required.  


The Larruperz Centre, Grammar School Close, HR9 7QD

How to use your tablet
Wednesday 6 June, 2pm-4pm

How to use the internet
Monday 11 June,10am-12pm

Introduction to email
Friday 22 June, 5pm-7pm


Belle Vue Centre, 6 Belle Vue Road, GL14 2AB

How to use the internet
Tuesday 5 June, 10am-12pm

Introduction to email
Wednesday 13 June, 2pm-4pm

How to use your tablet 
Monday 18 June, 5pm-7pm  

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Faster broadband is being rolled out across Herefordshire and Gloucestershire between now but it is not possible to flick a switch to make every area go live on the same day and some areas will go live before this. Register your interest today and we'll let you know when you can order.