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Gigabit broadband set to transform Ross-on-Wye

15th June, 2021

Homes and businesses in Ross-on-Wye will soon benefit from gigabit capable broadband. Wholesale broadband provider, Full Fibre Limited, will build new Fibre to the Premises (FTTP) network across the town, providing access to some of the fastest broadband in the country.

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Superfast broadband comes to Hereford’s historic centre

9th June, 2021

Homes, shops, and businesses in Hereford’s historic centre now benefit from access to faster broadband. New fibre cabinets have been installed as part of Fastershire rollout with Openreach providing access to properties along Bridge Street, King Street and around the Cathedral

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Gigabit broadband is coming to Hereford

16th October, 2020

Hereford is set to become one of the UK's fastest cities under new plans announced. Zzoomm, the 100% Full Fibre broadband network operator, has announced that it plans to serve over 28,000 homes and businesses in Hereford.

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Simultaneous use

With a slow internet connection you can have problems doing more than one thing at a time online. With faster broadband the whole family can be online doing homework, watching iPlayer, keeping in touch with friends on Skype or Facetime and doing the weekly shop all at the same time without any time delay or frozen screen.


Work from home

Working from home can now be as fast and effective as working from the office. This could save you time and money, as well as helping you to achieve a better work life balance. With faster broadband you could even consider setting up your own business from home as you would have the world class connectivity that could give you the edge.


Keep files in the cloud

Store photos, documents, music and videos online in the cloud rather than on the computer at home. Your files will be kept safe and you can access them anywhere. Fast upstream speeds mean backing up files is done in the blink of an eye.


Stream films & TV shows in seconds

With faster broadband you can download the latest blockbuster before the kettle has boiled or watch your favourite TV show online instantly.


Take an online learning course

With faster broadband you can study online with flexible hours and video tutorials that work immediately.


Maintain independence

New telecare services mean that people who are unwell, have a disability or older people can stay safe and independent at home.

Stream films & TV shows in seconds

Did you know that you can now access a whole host of council services and information online, such as reporting a pothole, paying your council tax, finding out when your rubbish or recycling will be collected and checking library opening times?

Visit: Do it online in Herefordshire Visit: Do it online in Gloucestershire

Pudleston Community Diary Two - Zoe


Name: Zoe

Home: Pudleston, Herefordshire

Family: Mum of two

Hi everyone! I’m Zoe I’m 33 years old, and Mum to 2 very active boys (4 and 6 years old). I decided after taking time out of work to have my kids that I wanted a Career change and chose Teaching in the Life long Learning Sector (Age 16 upwards) so I am studying Level 5 Diploma in Education and Training and GCSE Mathematics at Hereford and Ludlow College to achieve the qualifications to do this. I have lived in Pudleston on and off for 17 years, but my family have lived in the village for over 50 years (at one stage there was 4 generations of my family living in the village!)

Now what can I say about Pudleston’s Broadband, or should I say lack of!! If any of you remember dial up, well that was quicker!! I have average speeds of 0.25 mbps at best! When I signed up for Broadband with BT they quoted the best I could get 0.5 mbps. Sometimes I have no broadband, as a student I need to have access to the internet to be able to contact my course tutors, send over work as required or download information they have sent out to me. To combat this issue I have had to buy a mobile wifi unit, this allows me to connect to the internet when BT is down, this however does cost me an extra £15 a month on top of what I already pay to BT!

The struggles I have can range from not being able to load up internet pages that I need to look at for my assignments, send over my work to my tutors, order materials online I need for my studies eg books. In my personal life it also causes issues I can’t order anything from Sky as I don’t have a strong enough signal to download anything, Youtube is something I don’t even bother with as I get bored seeing the little dots going round and round for about 20 minutes, then when it does play having it stop every few seconds. My boys Dad works away a lot and it would be good if they could Skype one another, (especially if he is abroad as telephone calls cost a bomb!) but it’s not possible, if it connects it is so poor and often the connection breaks off after a few minutes.

Over the next few weeks I will be blogging about how the Broadband in Pudleston effects my daily life, including snap shots of speed tests and videos I take of waiting for internet pages to load.


Internet Training

Training pic

Go-online@fastershire Grant funding to help community organisations, groups and clubs in Herefordshire

Local community organisations, groups, clubs and other not-for-profit organisations in Herefordshire can apply for up to £2,500 funding to arrange internet support and training so that local people can make the most of the benefits of going online.

Click here for further information and an application form or email go-online@fastershire.com




Free 'Introduction to the Internet' sessions for communities in Herefordshire

Do you know of a group or club in your community in Herefordshire who would like to find out more about using the internet and the benefits of going online? 

Fastershire can arrange for a tutor to bring laptops and tablets to the group’s usual meeting place, or another venue with internet access, to demonstrate how to send emails, search for information about the local area, or shop or pay bills online, and then support them to ‘have a go’ themselves. 

To find out more please email go-online@fastershire.com. These free sessions could lead to a longer course for those who are interested in developing their skills at going online. These face-to-face group sessions are currently unable to take place due to COVID-19 restrictions, however please do get in touch if you would like us to let you know when they restart.



Online Training Resources

Learn My Way (www.learnmyway.com) is a website of free online courses for beginners, helping you to develop digital skills to make the most of the online world.  It's also got courses and resources to help you inspire people in your community to use the internet and help them improve their digital skills - including a 'How to be a Digital Champion' course.  

We also have a whole host of training guides here that you can download for your own learning or to use when training someone else.

Computer Training in Herefordshire

There are many organisations across Herefordshire who regularly offer computer courses and support for beginners. Information about just some of the training offered is available here.  Due to the Coronavirus pandemic, please contact the organiser for up-to-date information on whether they are open and offering training.

For details of the free monthly workshops at Libraries in Herefordshire visit our events page.  These aren't running currently due to the Coronavirus pandemic.  Please complete the form and we will contact you as soon as this changes. 

Details of beginners' computer courses offered by Adult Education in Gloucestershire are here.  Please contact them for up-to-date information on whether they are currently able to offer training. 

If you would like to be notified about beginners’ computer courses offered by organisations in Herefordshire please complete this form.  

Where to buy

Here's a list of home broadband providers who offer packages for homes connected by Fibre to the Cabinet (FTTC) or Fibre to the Premises (FTTP), with links to their web sites, so you can find out if they're up and running where you live.

Click here to view FTTP providers >

Fibre to the Cabinet (FTTC) Providers

Fibre to the premises (FTTP) Providers

Fibre to the premises (FTTP) is one of the world's most cutting edge types of fibre broadband with blistering speeds of up to 330Mbps and 1000Mbps.

If you get enabled with FTTP, you can order it through one of the following Service Providers.

We'll update this page as more ISPs start to offer FTTP.

Where to buy

Here's a list of home broadband providers who offer packages for homes connected to Gigaclear's ultrafast broadband network, with links to their web sites, so you can find out if they're up and running where you live.

Gigaclear Providers

Absolute Beginners' Guide to Social Media

26 Jun 2017
Event pic

Location: Hereford Library, Broad Street, Hereford HR4 9AU

Date: Monday 26th June 2017

Time: 10:30-12:30

Absolute Beginners' Guide to Social Media

Find out how to create Facebook and Twitter accounts, connect with people and control what people can see about you.  

We will have computers there for you to ‘have a go’ and discover how to keep in contact with friends and family using social media

Contact: 01432 260 600 or email herefordlibrary@herefordshire.gov.uk

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Hereford Library, Broad Street, Hereford HR4 9AU

FREE Beginners' Training

Get the most out of the internet with FREE training from Fastershire in Ross-on-Wye and Cinderford.

Booking is essential, please call 01432 260026.

No experience is necessary and equipment will be provided if required.  


The Larruperz Centre, Grammar School Close, HR9 7QD

How to use your tablet
Wednesday 6 June, 2pm-4pm

How to use the internet
Monday 11 June,10am-12pm

Introduction to email
Friday 22 June, 5pm-7pm


Belle Vue Centre, 6 Belle Vue Road, GL14 2AB

How to use the internet
Tuesday 5 June, 10am-12pm

Introduction to email
Wednesday 13 June, 2pm-4pm

How to use your tablet 
Monday 18 June, 5pm-7pm  

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How are we doing

How are we doing image 1 96,516 Faster homes & 
How are we doing image 2 99 exchange areas
now live
How are we doing image 3 7,000 km of
fibre laid
How are we doing image 4 621 cabinets
now live

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Stay in the loop

Faster broadband is being rolled out across Herefordshire and Gloucestershire between now but it is not possible to flick a switch to make every area go live on the same day and some areas will go live before this. Register your interest today and we'll let you know when you can order.